Privacy Policy

Scope of This Policy

This policy concerns visits to the Penticton Casino website. It does not automatically cover records collected at the physical casino, during ENCORE membership registration or by a separate destination reached through a link. Those activities may be governed by their own notices and applicable requirements.

If you continue to another service, review the privacy information provided there before submitting personal details.

Information From Website Visits

When you visit a website, the hosting environment may process limited technical details needed to deliver its pages, such as an IP address, request time, browser characteristics or the page requested. The precise information retained depends on the hosting configuration.

Our current page design does not ask you to create an online account or submit payment details through the legal pages. Do not send sensitive personal information through an unrelated channel or place it into a website address.

How Information May Be Used

Where technical information is processed, the legitimate purposes may include displaying requested pages, protecting service availability, preventing misuse, diagnosing errors and maintaining security.

We do not treat a visit to this information website as consent to receive marketing messages or as proof of eligibility for casino gaming.

Cookies and Similar Technologies

Some websites use browser storage to maintain preferences or support site functionality. Whether any non-essential cookies or analytics are deployed depends on the live website configuration.

Our Cookies Policy explains these categories and ways to manage browser storage. This policy does not claim that any particular advertising or analytics service is active.

Disclosure and Service Providers

Delivering a website can involve hosting, domain infrastructure and technical support providers. Where information is processed on our behalf, it should be handled only for the appropriate service purpose and subject to applicable obligations.

We do not promise that third-party destinations linked from this site follow this policy. Their own privacy notices apply to information they collect.

Retention and Security

Any technical records should be kept only as long as reasonably required for a legitimate purpose or applicable obligation. Retention periods may differ according to the kind of record and the system involved.

Reasonable measures can reduce risks to information, but no networked service can guarantee absolute security. Avoid sharing passwords, identification documents or financial information unless you are using a verified, appropriate service.

Your Choices and Rights

Depending on the personal information involved and applicable privacy law, you may have rights to request access, correction or information about its use. Requests concerning gaming or loyalty-programme records may need to follow the process of the organisation responsible for those records.

You can also control certain browser storage settings through your browser. Blocking storage may affect features on sites that rely on it.

Updates to This Policy

We may revise this policy when our website operations or legal obligations change. The current published version applies from the displayed update date. The footer provides links to our related terms and responsible gambling information.